Quality management policy
bd infrastructure pty ltd is committed to providing high quality, professional and strategic services to our customers. It does this by striving for and maintaining high standards and applying a systematic approach to the management and delivery of its services.
bd infrastructures’ directors and board are committed to maintaining a relevant 'Quality Management System' based on the International quality standard AS/NZS ISO 9001 with a commitment to continual improvement that supports our strategic direction. The Quality Management System ensures that our services are delivered in accordance with company policies, procedures, contractual obligations and regulatory requirements.
Policies and procedures are documented and training on the system is provided to all staff and relevant other interested parties involved in the delivery of services and the day-to-day management of the company. Management support and training programs are provided so that the team understand and fulfil their obligations and responsibilities to the company and to clients.
Quality Objectives will be established to target specific requirements of the business, be measurable, be monitored against, be communicated, and updated on a regular basis. The overarching functions covered by bd infrastructures quality objectives will include:
Consistent use of QMS
Customer Feedback
Safety
Financial Management
Profitability
Future Work (pipeline)
Implementation of the Quality Management System is regularly audited and reviewed and a process for continuous improvement is actively followed to ensure conformity of quality obligations.